Because there have been a number of complaints from users that the Wii strap cord breaks too easily, Nintendo have offered to replace them (3.2 million of them).
Shortly after the console went on sale in Canada a number of gamers began reporting cases that the wrist strap had snapped during game play.
Kris Abel CTV’s technology expert is reported as saying “A lot of people are saying that the strap has not been well made, and is actually snapping and people are throwing their controllers into their televisions and breaking their $3,000 plasmas”.
A spokesman for Nintendo has stated the offer being made was “not a recall” and the current wrist strap is perfectly safe and has passed all the required tests. They are, though, allowing people to return them in order to provide their users with peace of mind when using their Wii.
Nintendo have now already begun to ship new Wii remote control accessories that include the updated strap.
Nintendo was hoping to begin shipping replacement straps directly to their customers in December 2006, and those customers should allow between 5 to 9 days for delivery of theirs in the US and Canada.
What a player using the Nintendo Wii is meant to do is grip the Wii remote and have the wrist strap there as a secondary measure. But Nintendo have reported that “We have found that some consumers get more excited playing Wii Sports than we could have imagined. This has resulted in a very small number of the wrist straps breaking. We have replaced the broken wrist straps and continue to reinforce with consumers the safe and fun use of our products”.
Because of the problems relating to Nintendo Wii wrist strap they did not think this would adversely affect the sales of the product.
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